Shipping Policy

At 309 Machine, we understand the importance of a reliable and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep. Our shipping policy is designed to ensure that your high-performance CNC ported chainsaws and chainsaw accessories are delivered to you in a timely and secure manner.

Shipping Methods:

We offer various shipping methods to cater to your specific needs. Whether you require expedited shipping or standard delivery, we have options available to suit your preferences. Our shipping partners are trusted and reputable, ensuring that your package is handled with care throughout the entire shipping process.

Shipping Times:

We understand that time is of the essence when it comes to receiving your CNC ported chainsaws and chainsaw accessories. That's why we strive to process and ship your order as quickly as possible. Our estimated shipping times are as follows:

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-2 business days

Please note that these shipping times are estimates and may vary depending on factors such as your location and the availability of the product. Rest assured, we will do our best to get your order to you in a timely manner.

Shipping Costs:

All orders that include a CNC Ported Chainsaw will ship for free in the USA. Other items such as bar, chains and other accessories have shipping costs that will be added in at checkout. We are constantly monitoring shipping cost and packaging techniques to get our products to your door as affordable as possible.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to you. You can easily track your order by entering the tracking number on our website or the website of our shipping partner.

International Shipping:

Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future.

Shipping Policy Updates:

From time to time, we may update our shipping policy to better serve our customers. Any changes to our shipping policy will be clearly communicated on our website. We recommend checking our shipping policy periodically to stay informed about any updates.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your high-performance CNC ported Stihl chainsaw power heads are delivered to you with the utmost care and efficiency.